Refund policy
At our store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.
Returns
- You may return items within 30 days of receiving your order.
- Items must be unused, in their original packaging, and in resalable condition.
- To initiate a return, please contact us at rebeccaaddy456@gmail.com with your order number and reason for return.
- Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds
- Once we receive and inspect your return, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping fees are non-refundable, except in cases of defective or incorrect items.
Exchanges
- If you received a damaged or defective product, we will replace it at no extra cost.
- Please provide photos of the issue when contacting us for an exchange.
For any questions, reach out to rebeccaaddy456@gmail.com