Refund policy

At our store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.

Returns

  • You may return items within 30 days of receiving your order.
  • Items must be unused, in their original packaging, and in resalable condition.
  • To initiate a return, please contact us at rebeccaaddy456@gmail.com with your order number and reason for return.
  • Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

  • Once we receive and inspect your return, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Shipping fees are non-refundable, except in cases of defective or incorrect items.

Exchanges

  • If you received a damaged or defective product, we will replace it at no extra cost.
  • Please provide photos of the issue when contacting us for an exchange.

For any questions, reach out to rebeccaaddy456@gmail.com